Avviso modifica Condizioni Generali di Contratto Servizi TLC

Informiamo i CLIENTI che CLOUDITALIA ha provveduto ad aggiornare le proprie Condizioni Generali di Contratto dei Servizi TLC adeguandole a quanto imposto dalle Delibere Agcom nn. 348/18/CONS - 133/18/CIR - 487/18/CONS - 347/18/CONS. Trattandosi di modifiche imposte da Leggi e Regolamenti, le nuove Condizioni Generali saranno automaticamente applicate a far data dalla pubblicazione delle stesse sul sito web www.clouditalia.com alla sezione “Area Clienti” il 10/01/2019. Consulta l’informativa di dettaglio e le nuova documentazione contrattuale in “Area Clienti”.

Avviso adeguamento delibera AGCOM n. 348/18/CONS sulla libertà di scelta delle apparecchiature terminali dal 1 dicembre 2018

A partire dal 1 dicembre 2018, in ottemperanza alla Delibera AGCOM n. 348/18/CONS, CLOUDITALIA garantisce ai propri CLIENTI il diritto di utilizzare i dispositivi per l’accesso ad internet (modem, router, access gateway VoIP) di loro scelta. Per la corretta configurazione dei Dispositivi Internet scelti dal CLIENTE, CLOUDITALIA comunica - senza oneri aggiuntivi - le specifiche e i parametri necessari tramite la lettera di attivazione (cd. Welcom Letter) del Servizio e/o accedendo al sito web alla sezione “Area Clienti”.
In adeguamento alla predetta Delibera, CLOUDITALIA, mette a disposizione del CLIENTE sottoscrizioni di offerte in abbinamento con i Dispositivi Internet “a titolo oneroso” e in noleggio prevedendo tale servizio come “opzionale”. Le offerte di servizi integrati prevedono la fornitura del Dispositivo Internet “a titolo gratuito” e in comodato d’uso. In entrambi i casi, le condizioni economiche e tecniche aggiuntive collegate alla fornitura sono indicate nelle Specifiche Tecniche, Descrittive e Tariffarie relative al Servizio di cui trattasi. Coloro che alla data di entrata in vigore delle Condizioni Generali di cui all’avviso che precede usufruiscono di Servizi resi tramite Dispositivo Internet CLOUDITALIA a titolo oneroso e in noleggio, in aderenza alla Delibera n. 348/18/CONS, possono recedere dal servizio opzionale senza oneri diversi dalla mera restituzione del Dispositivo Internet fornito da CLOUDITALIA e scegliere di utilizzare il proprio Dispositivo Internet, laddove tecnicamente possibile.
I servizi di installazione e manutenzione dei Dispositivi Internet scelti dal CLIENTE sono attività anch’esse libere e possono essere liberamente affidate dal CLIENTE a soggetti terzi a proprio onere e a propri costi. CLOUDITALIA non risponde per servizi di installazione e manutenzione, nonché per disservizi che riguardino esclusivamente il funzionamento del Dispositivo Internet scelto dal CLIENTE o che da quest’ultimo derivino, il quale deve rispondere alle esigenze tecniche necessarie alla corretta fruizione dei Servizi. Per maggiori dettagli consulta la FAQ “Come posso utilizzare il mio dispositivo internet?” e la nuova documentazione contrattuale in “Area Clienti”.

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Features

Virtual Data Center

A pure virtual environment, with no constraints imposed by resources scalability. All the advantages of a Cloud infrastructure, with no initial investments. A Cloud provided by an Italian provider, able to cater for your needs.

The service offers a virtual environment through vCloud Director,
that allows the creation of:
  • Virtual Data Center
  • vApp
  • Virtual Machines
  • Template
  • Internal Networks
  • VPN

Unlimited
bandwidth
included

Hypervisor
VMware

Functionality

  • Optional Services
  • Infrastructure on two Data Centers
  • Pay Per Use
  • Support service included

Profiles

Virtual Data Center

Easy Adaptive
Subscription
    Free of charge
    The size of the Virtual data Center needs to be defined taking into account only average use, not peaks.
Costs
    Pay per Use
    Flat + Pay per Use
Cost assessment
    You pay only if the machines are on. If they are off, only the space actually used will be charged
    The nominal resources purchased are paid monthly
Consumptions
    Total use is considered instead of the single nominal values of the Virtual Machines
    In case additional resources are used, these are charged only with reference to the period of their actual use


What is Adaptive Cloud

Activate a completely dedicated Virtual data Center with known recurring costs while keeping flexibility and scalability in case of peaks. The advantage of the ADAPTIVE mode lies in the possibility it gives you to purchase a cluster of resources with which you can create your Virtual Data Center and share the purchased resources. You will be able to use the Template available in the catalogue, or create customized Templates in order to activate the Virtual Machine in just a few seconds.
  • Virtual 2,5 Ghz CPU
  • Up to 500 Ghz
  • Unlimited Virtual Machine number
  • Ram from 2 to 1024 GB
  • 10 GB to 50 TB disk
  • Read caching: Flash Memories
  • 15400 rpm disk

What is Easy Cloud

EASY mode does not imply the purchase of initial resources. Configure your Data Center with no constraints. Define your Virtual Machines and the associated resources. Billing is calculated on consumption on an hourly basis, with no initial costs.
  • Virtual 2,3 Ghz CPU
  • You can purchase up to 150 Ghz (Max 15 Virtual Machines)
  • Ram from 2 to 512 GB
  • 10 GB to 2 TB disk
  • Read caching: Flash Memories
  • 15400 rpm disk

Optional Services

Virtual Data Center


Disaster Recovery

Offer your infrastructure more safety and continuity thanks to an infrastructure management system or cloud
  • RTO of a few seconds
  • no installation
  • software based
  • application recovery.

Backup

Manage the safety of both your data and infrastructure with flexible and prompt services
  • 3 offer profiles
  • solutions for both physical infrastructures and cloud
  • the best Partner.

Professional Support

Professionals and technicians will support you in the use of the infrastructure
  • targeted assistance on the service you need
  • Italian and always available
  • choice from different profiles.

Professional Services

Professional services aim at guiding you towards an easier management of the components that are typically linked to the Cloud model in relation to the networking areas as well as performance management and customization of the optional services
  • training days planning
  • insights on specific topics
  • certified staff.

form

Virtual Data Center


Information request

  1. Name and Surname / Comany*
    Enter Name, Surname
  2. Email*
    Please enter a valid email address
  3. Phone Number*
    Enter a Phone Number
  4. Region*
  5. Message*
    Enter a message
  6. Clouditalia Telecomunicazioni Spa a Socio Unico, in its capacity as processing controller of personal data, in the person of its legal representative, based in Arezzo in Via Piero Calamandrei 173, hereby informs you that, in accordance with Article 13 of European Regulation no. 2016/679 (GDPR), the data provided by you when completing the online form will be processed by Clouditalia to:
    1) Provide information on the services requested by you and on commercial products of interest to you.
    2) Fulfil obligations provided by laws, regulations and community legislation.
    3) Allow Clouditalia to exercise its rights judicially and to combat unlawful behaviours.
  7. I have read the Privacy Statement and agree*
    To continue is necessary to agree the Privacy Statement


  8. Antispam*
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Virtual Data Center


Be called back

  1. Name and Surname / Company*
    Enter Name, Surname
  2. Email*
    Please enter a valid email address
  3. Phone Number*
    Enter Phone Number
  4. Region*
  5. User Code
    * Obbligatorio per i Clienti Clouditalia Enter the user code
  6. Message*
    Enter a Message
  7. Clouditalia Telecomunicazioni Spa a Socio Unico, in its capacity as processing controller of personal data, in the person of its legal representative, based in Arezzo in Via Piero Calamandrei 173, hereby informs you that, in accordance with Article 13 of European Regulation no. 2016/679 (GDPR), the data provided by you when completing the online form will be processed by Clouditalia to:
    1) Provide information on the services requested by you and on commercial products of interest to you.
    2) Fulfil obligations provided by laws, regulations and community legislation.
    3) Allow Clouditalia to exercise its rights judicially and to combat unlawful behaviours.
  8. I have read the Privacy Statement and agree *
    To continue is necessary to agree the Privacy Statement
  9. Antispam*
    Antispam   RefreshInserire i numeri presenti nell'immagine


  10.